Hey bagi believes entertainment is best enjoyed when it stays in control. Responsible gaming isn't just about setting limits — it's about looking out for yourself and your family.
We're committed to keeping you safe — all these tools are available free of charge
On hey bagi, you can set your own daily, weekly, or monthly deposit cap. Reducing a limit takes effect immediately; increasing one takes 7 days.
Decide in advance how long you'll play each session. Once the time is up, hey bagi will automatically alert you or log you out.
During regular breaks, hey bagi will remind you how long you've been playing and how much you've spent — making it easier to make mindful decisions.
If you feel you need a break, self-exclusion on hey bagi is easy to set up — from 30 days to permanent. Your account will be completely inaccessible during this period.
If you lose beyond a set amount, hey bagi can automatically stop your session. This protects you from making decisions driven by emotion.
Hey bagi connects you with specialist support to help tackle gambling addiction. Our support team is available 24/7.
At hey bagi, your wellbeing matters more than any win. We use both technology and human support to help you play responsibly.
Responsible play means treating gaming or betting as a form of entertainment — not as a solution to life's problems or a way to earn money. Hey bagi believes the joy of play is fullest when it's enjoyed mindfully, in control, and within a set budget.
The core principles of responsible gaming are:
Every hey bagi member is encouraged to follow these guidelines. Our platform offers a range of tools to help you play responsibly.
Most people enjoy gaming responsibly. But sometimes what starts as fun can gradually turn into an addiction. Knowing the difference matters.
If any of the warning signs above sound familiar, use hey bagi's responsible gaming tools or reach out to our support team.
Setting limits on hey bagi is simple. Head to Account Settings and find all your options under the "Responsible Gaming" section.
Go to Account Settings → "Limits & Controls" → select "Deposit Limit". Set your daily, weekly, or monthly limits separately.
Enter your preferred duration in the "Session Time Limit" option. You'll receive an automatic alert when the time is up.
Set a loss limit so your session stops automatically if you exceed it. This helps you avoid decisions made in the heat of the moment.
Enable Reality Check to get automatic reminders every 30/60/90 minutes. It helps you stay aware of how long you've been playing.
Lowering a limit takes effect immediately. However, increasing a limit requires a 7-day waiting period — this helps prevent impulsive decisions.
The signs below can help you recognize whether gaming is becoming a problem for you or someone close to you.
You're spending more time or money than planned and find it hard to stop.
Placing bigger bets to recover lost money — commonly known as "chasing losses".
You're hiding your gaming from family, friends, or colleagues.
Gaming is affecting your work, studies, or personal relationships.
Betting with borrowed money or dipping into savings.
Feeling restless, irritable, or anxious when not playing.
You're using gaming to escape stress or emotional pain.
If you identify with more than one of the signs above, activate self-exclusion immediately and contact us at support@heybagi.app. Asking for help is a sign of strength.
This short quiz will help you reflect on your gaming habits. Answer honestly.
Self-exclusion is a powerful tool that lets you take a break from hey bagi for a set period. During this time, no one will be able to access your account.
To activate self-exclusion: Account Settings → Responsible Gaming → Self-Exclusion → Choose duration → Confirm.
If you're locked out of your account but still want to self-exclude, email us directly at support@heybagi.app. Our team will assist you promptly.
If you're worried about a family member's gambling habits, hey bagi is here to help. Here's what you can do as a family:
Addiction is a health issue — not a character flaw. With the right support, recovery is possible.
Hey bagi strictly does not provide services to anyone under 18. Steps we take to protect minors:
Creating an account on behalf of a minor, or registering with false identity details, is a serious violation of hey bagi's terms and conditions. Such accounts will be permanently closed.
Hey bagi is always here for any questions or support around responsible gaming.
Remember — asking for help isn't a sign of weakness; it's the smartest thing you can do. The hey bagi team is here for you, without judgment.